Microsoft Response Point Service Pack #2 is released

Hiya everyone – harrybbbbb here. I am the author of the Microsoft Response Point Primer and I am delighted to announce that the RP team has announced and released Service Pack 2 – it has some good stuff such as paging, remote VPN telephony connectivity, etc.

The official word:

Today at IT Expo East 2009, Microsoft Response Point announced the immediate availability of their latest upgrade, Response Point Service Pack 2 (SP2) for its small business VoIP-enabled phone solution. The product is available today, Monday, February 2, as a free download at


Responding to customer and partner feedback –and quickly implementing those suggestions—is the main priority for the Response Point team. Coming just seven months after the previous upgrade, the new SP2 release adds many important enhancements including improved communication options through support for intercom and paging capabilities, support for analog phones, and greater deployment flexibility via new support for VPN, multi-subnets and additional trunk devices.


A recipient of InfoWorld’s “2009 Technology of the Year Award,” Response Point continues to provide small businesses with a cost effective phone system that is easy to use and manage, offering the ability to grow and evolve with their needs. 


Also of note is the growing list of Response Point partners, with the recent addition of two internet telephony service providers (ITSP): Covista/TotalTel and SMB Phone Inc.


If you would like to speak with a spokesperson about today’s news of SP2 or have any questions, please feel free to contact me. Additionally, an SP2 fact sheet and high resolution images are available upon request.



The Response Point Team


Send us your questions and feedback!

Learn more! Microsoft Response Point SP2 Features and Benefits


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