Identifying and Analyzing Business Problems [Microsoft Small Business Specialist Primer book excerpt]

Hola amigos! I am the publisher of the above title and each day I like to post up a passage as a virtual book reading! Ciao!

 

cheers…harrybbbb

Harry Brelsford, CEO at smb nation www.smbnation.com

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host a technology conference in the New York City area each spring? Save the date for March 6-8, 2009 and watch “voice meet data” in the SMB space!

PPS – my SBS 2008 book will be out in mid-November 2008!

PPPS – my Microsoft Response Point Primer book is here NOW!

Identifying and Analyzing Business

Problems

Once the business and technology assessment information has been gathered, it is easy to determine the “current state” and compare those to the “preferred state” the business owner or executive management envisions (regardless of whether it is realistic or affordable). The difference between the current state and the preferred state is then considered a “need.”

At this point, the gaps between the current state and the preferred state are easily identified and can be analyzed further. The business problem analysis starts with stating the business goals of the preferred state and the steps that must be undertaken to achieve these goals can now be outlined.

Look for inefficiencies in the current state—processes that consume an excessive amount of resources, such as employee effort and time, equipment, or money. Take into consideration what is critical to the business, its objectives, and its long-term goals.

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