Technology Assessment [Microsoft Small Business Specialist Primer book excerpt]

Hi ya – I am the publisher of the above title and this is my daily virtual book reading. Enjoy the ride!



Harry Brelsford, CEO at smb nation

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host a technology conference in the New York City area each spring? Save the date for March 6-8, 2009 and watch “voice meet data” in the SMB space!

PPS – my SBS 2008 book will be out in mid-November 2008!

PPPS – my Microsoft Response Point Primer book is here NOW!

Technology Assessment

After you have done your homework with the business assessment, you are now ready to dive into the nuts and bolts of the technology assessment. You will have to evaluate technical tasks, functions, and capabilities currently in place. Assessing technology needs requires a complete review of the current state and is best established in a Technology Plan. Using one of the templates in the Microsoft Business and Technology Assessment Toolkit will again offer a methodology and guarantee consistency. The technology assessment includes:

·                                          Business Demographics

·                                          Hardware – Servers, Clients and Thin Clients

·                                          Printers and Fax Machines

·                                          Software Versions and Licenses

·                                          Network Infrastructure

·                                          Business Functions and Applications

·                                          Connectivity

·                                          Messaging

·                                          Internet Use

·                                          Back-up

·                                          System Management

·                                          Technology Management

·                                          Security

·                                          Wireless

·                                          Communication and Telephony

·                                          Remote Access

·                                          Power

·                                          Storage

·                                          Training and Usability

As an example of what kinds of questions should be asked in the business
functions and applications area (during the technology assessment) compared

Chapter 3Analyzing the Existing Environment

to the same question in the business assessment, it is important to find out what primary business applications and software tools are being used. What functionality does the line-of-business (LOB) application provide? Are there maintenance contracts in place and is it possible to connect the LOB to another application or feed into another database? Discussing the back-up, all the technology points including the actual back-up tools, hardware, and tape rotation schedule are now the focus.

It’s a good idea to draw up a network diagram and document configuration based on the information gathered and review recurring costs associated with each component. Everything should get documented in the Technology Plan. This will be the basis for the overall business picture.


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