Response Point Primer book – acknowledgements – book excerpt

Hey gang – I am starting to post up my Microsoft Response Point Primer book – a passage a day as a virtual book reading – and let’s start at the beginning with some acknolwedgements!



Harry Brelsford, CEO at smb nation

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host a technology conference in the New York City area each spring? Save the date for March 6-8, 2009 and watch “voice meet data” in the SMB space!

PPS – my SBS 2008 book will be out in mid-November 2008!

PPPS – my Microsoft Response Point Primer book is here NOW!




Even though I live on an island, a book takes a village!

First and foremost thanks to my great team at SMB Nation who have worked together well to free me up to return to writing. These outstanding individuals are Cyndi Moody, Jennifer Hall, Chris Bangs, Patti Passinault, Sandy Bettenhausen, and Marianne Poulos.

Second would be an acknowledgment for my fellow RPers who contributed in numerous ways to this book, including Van AuBuchon, Trevor Dierdorff, Ed Carnes, Dave Bainum, Charles Keating, and the amazing Allen Miller.

Third would be thanks to the folks in the Response Point ecosystem at Micro­soft and other sponsors, including Jeff Smith (for reaching out to me two years ago to brief me on the super secret Response Point project), Richard Sprague, Rex Backman, Ben Brauer, Robert Brown, Bob Taniguchi, Jay Waltmunson, Joy Olson, George Engelbeck, Marta Barllas, Veronica Buckley, John Wang, Xuedong Huang, and the rest of the Response Point team in Redmond (like some RP cod­ers and developers including Rita Zabolotskaya, Slava Kuznetsov, Li Jang, Herbert Chen) . Joe Schurman (Evangelyze LLC) warrants special mention as a fellow


Microsoft Response Point Primer


trainer and author, and I truly value his words of wisdom and encouragement! I also appreciate the assist from Erica Harbison and Meredith Budwin at WagEd!

Fourth would be gratitude to the Response Point community, now over 500 strong in the online community. Too many names to list but folks like Je~ Loucks in Canada are driving Response Point success. Others include Andrew Swingler, Andy Williams, Gene Carl, Greg Brewer, Jason Harrison, John Endtler, Ken West, Marco Verweg, Michael Murphy, Mo Vij, Patrick Carley, Rich Schissler, Steve Rait, Mark Crall, Susan Bradley, Olivier Havette, Bill Watters, Chris Rue and Tom Beale. A SPECIAL THANKS to Tom Strickland!

Fifth I would like to thank my business advisors Stephen Schramke and Tom Poole. Long story, not enough time to tell here but thanks dudes!

Thanks to the RPers at speeches and parties in Houston, Denver, Portland, Seat­tle, and even an early Response Point presentation in Poulsbo, Washington, that didn’t go well for me!




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