Remote Management of SBS 2003 [Windows Small Business Server 2003 Best Practices book excerpt]

G’day mates and hello from the “left coast” where I am on my second cup of coffee this Monday morning! Each day, while having morning coffee, I like to host a VIRTUAL BOOK READING where I post up some passages from the books I wrote and solicit your feedback…kinda like a book club!

Today I revisit a well-known subject with the idea of remote management in SBS 2003


Harry Brelsford, CEO at smb nation

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host an annual conference in Seattle each october for SBSers and SMB consultants? This year we help launch SBS 2008 and Essential Business Server (EBS) between October 4-6!


Remote Management

The remote capabilities of SBS 2003 are best explored in Chapter 8 of this book, but here the spin is to use Terminal Services to perform remote management on the SBS 2003 server machine. You will complete the following procedure as part of the SPRINGERS methodology.

1.                  Use the remote computer for this procedure, so have NormH log on locally to his laptop (which I’ve called NormLap) using the password Purple3300. It is assumed this laptop has an Internet connection.

2.                  Launch Remote Desktop Connection from Start, All Programs, Accessories, Communications.

3.                  Type in the Computer field and click Connect.

4.                  Complete the Windows logon dialog box to log on as Administrator with the password Husky9999! and click Logon.

5.                  You can now remotely manage the SBS 2003 server machine. Observe Figure 11-18, where you can see the Server Management console.

6.                  Repeat this exercise and log on as NormH for the Terminal Services session. Notice that, because he is a power user, Norm has access to the Power User Console and that’s all!


Figure 11-18

Remotely administering your SBS 2003 server machine with Terminal Services.


***start bp***

BEST PRACTICE: Terminal Services runs in Remote Administration mode in SBS 2003. Do not (and you can not) place it in Application Sharing mode in SBS 2003. If you need Terminal Services in Application Sharing mode, deploy a member server on your SBS 2003 network that will gladly handle that role. Period.

***end bp***


You can take remote management to the next level with HP’s Remote Insights Lights-Out Edition (RILOE) card in your HP server (you’ll recall SPRINGERS uses all HP gear). While delivering the SBS 2003 hands-on lab in Houston, Texas, I trotted over to HP’s campus and was given a demo with a RILOE product manager. RILOE, seen in Figure 11-19, allows you to remote manage the server machine at the hardware level. This is a great tool in case the SBS network doesn’t restart properly after a reboot (say from your patch management activities). You could connect to the failed server and work at the pre-operating system level. I will fully explore this functionality in my advanced SBS 2003 book.


Figure 11-19

Hello, RILOE! Details at




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