Daily and Weekly Quick Hitters in SBS 2003 [Windows Small Business Server 2003 Best Practices book excerpt]

Good Saturday morning to everyone. I am the author of the purple SBS 2003 book and I am just posting up my daily “virtual book reading” content. That is, each day when I have my first cup(s) of coffeeeeeeee, I post up a few pages from my book for your reading pleasure!

Today the topic is management quick hitters you should consider on a daily and weekly basis for managing your SBS 2003 network!



Harry Brelsford, CEO at smb nation http://www.smbnation.com

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host an annual conference in Seattle each october for SBSers and SMB consultants? This year we help launch SBS 2008 and Essential Business Server (EBS) between October 4-6!

Daily and Weekly Administration QuickHitters

In this section, I speak to the type of things you’re likely to do on a daily or weekly basis. There are no hard and fast rules here, so please add to this list as you see fit.

•          ;          &nbs p;  Sharing Files and Folders. Configure server-side shared folders from Shares (Local) under Standard Management in Server Management. Shares allow data to be easily accessed over the network (files can’t be shared in the SBS 2003/Windows Server 2003time frame, something NetWare gurus notice as a difference immediately).

•          ;          &nbs p;  Mapping drives. I’m assuming you’re comfortable with the drive map­ping and shared drive concepts. Typically you map a drive to a shared folder. An easy way to map a drive is to right-click My Computer and select Map Network Drive. Also consider accessing data by creating a “network place” (a concept explored in Chapter 7 on Windows SharePoint Services) from My Network Places (from the Start button).

•          ;          &nbs p;  UPS power levels. If you believe all the APC ads you see in computer trade journals and consumer magazines, you’d believe that protection from power problems is important with your computers. It is! Not only should you have bona fide UPS devices and surge protectors in place, but you should monitor power levels with the software tools like PowerChute (this typically ships with an APC UPS). Power to the people, baby!

•          ;          &nbs p;  End-user support. Even pious and haughty SBSers have to engage in end-user support. It’s a two-pronged sword: technical support and cus­tomer service. (My SMB Consulting Best Practices book goes much deeper into this!) I didn’t have to look far for an example of end-user support, as Figure 11-15 will attest. The situation here was my client, a large real estate company, has a secretary who is INFAMOUS for send­ing out an “I can’t print” on late Friday afternoons, just as this SBSer is winding down his business affairs. Ya gotta love it.


Chapter 11 ☛ Daily, Weekly, Monthly, Annual Tasks

Figure 11-15

True to form, Pat sends an “I can’t print” on Friday afternoon just after 4:00pm. Note the date on the message. This is the Friday before the Christmas Holiday Week. CLASSIC!


•          ;          &nbs p;  Remove Printer ID #10. Something to free up entries in your System Event log is to remove Printer ID #10 from Start, Printers and Faxes, File, Server Properties, Advanced tab and deselect Log spooler infor­mation events. Consider deselecting the other printer events. Who needs printer event log entries when you have Pat in Figure 11-15 above?

•          ;          &nbs p;  Hard disk space management. I discuss this more in Chapter 12, but for now, look at the Storage object in Computer Management (Local). Also see my reference to Raj’s research and recommendations in the next section.

•          ;          &nbs p;  Patch management. Talk about a business model. Continually pro­tecting an SBS 2003 system from bad stuff is a lucrative career oppor­tunity. In Chapter 4 you learned about Automatic Update and SUS. Here I want to point you to a really cool third-party tool, the Shavlik


 Visit http://www.microsoft.com/technet for the latest updates for any Microsoft product.

patch management program (www.shavlik.com) called HKNetChkPro. Go ahead and download it now from the site shown in Figure 11-16. See Frank Ohlhorst’s column at the end of the chapter for more infor­mation on this tool and other sage advice on patch management.

Figure 11-16

Some grizzled and hardened SBS gurus I know live by Shavlik.



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