The Greatest Fax Improvement in SBS 2003 [book excerpt]

Happy Labor Day!

I am harry brelsford, the author of Windows Small Business Server 2003 best practices and I am posting pages from this “purple book” up until SBS 2003 ships WW in mid-novem ber 2008. So enjoy – my pleasure!

Today I post up a few pages revealing the GREATEST FAXING IMPROVEMENT in the SBS 2003 time frame!



Harry Brelsford, CEO at smb nation

Microsoft Small Business Specialist SBSC, MBA, MCSE, MCT, MCP, CNE, CLSE, CNP

PS – did u know I host an annual conference in Seattle each october for SBSers and SMB consultants? This year we help launch SBS 2008 and Essential Business Server (EBS) between October 4-6!



The Greatest Fax Improvement in SBS 2003

I’ve saved the best for last on the server-side discussion: the Configure Fax Services link! It’s a long story, but the faxing functionality in the SBS 2000 time frame was left in the oven a few weeks longer than originally anticipated in order for it to be well done. But the chef—in this case the team at Microsoft Israel—didn’t put the topping on the faxing application before delivering and presenting it at the dinner table. That is, the shared faxing application in SBS 2000 wasn’t known for its attractive user interface and had to be configured manually from the property sheet discussed in the Swiss Army Knife section of this chapter (ouch!). That’s changed in SBS 2003 with the Configure Fax link under Management Tasks on the To Do List. Let’s run it now!

1                    Log on as Administrator on Springers1 with the password Husky9999!.

2                    Launch Server Management from the Start button.

3                    Select To Do List under Standard Management.

4                    Click Configure Fax.


BEST PRACTICE: Just revisiting one of the major methodologies of this book here. If you’re tracking with me page by page, we’ve truly completed the To Do List in order as I’ve preached from early on.

Right now you will complete the Fax Configuration Wizard. In Chapter 11, you will complete the backup wizard by selecting the Configure Backup link from the To Do List. In Chapter 12, you will complete the server monitoring wizard by selecting the Configure Monitoring link from the To Do List.


5. Click Next.


6. Verify the information on the Provide Company Information page.


BEST PRACTICE: First, notice the default field information on the Provide Company Information has been taken from the company information you provided in Chapter 3 when you created the SPRINGERS1 server machine. Then notice the Company name field truncates at 20-characters, which doesn’t fully spell out the full company title of Springer Spaniels Limited. Rather, it creates a funky variation of that name where “Limited” is truncated to “Li” which is unfortunate. I’d recommend that you append the Company name field to reflect something more meaningful like SPRINGERS, which I’ve done in Figure 9-6.

Figure 9-6

Complete the Provide Company Information screen similar to above.


1                    Click Next.

2                    Select your fax modem on the Outbound Fax Device page. As seen in Figure 9-7, this is the Sportster 56k Data Fax PnP. Click Next.


Figure 9-7

The outbound fax device in the SPRINGERS methodology is a Sportster 56k Data Fax PnP.


9.         A similar-looking but different page to Figure 9-7 (you’re eyes are not deceiving you), Inbound Fax Device will display the Sportster 56k Data Fax PnP. Accept the default setting of Set routing desti­nations for all devices and click Next.


10.       The Inbound Fax Routing page appears. You will configure this extensively for SPRINGERS. Select and configure as per Table 9-1. After configuring, click Next.


BEST PRACTICE: This was the most difficult fax configuration to get right in the SBS 2000 time frame. That’s because you had to manually configure routing from the property sheet for the fax service. We bless the Fax Configuration Wizard in SBS 2003.

Table 9-1: Inbound Fax Routing Configuration




Route through e-mail

Store in a folder

N/A (not applicable) to the Springers methodology. Youwill store your faxes in the Exchange public folder, notan NTFS-based folder. But if you are dying to know, thefax is stored in the Fax Store.

Store in a document library

Click the Browse button. You will be directed to theCompanyWeb (which is the SharePoint site). SelectIncoming Faxes and click OK followed by another OK.


Select HP5 on the Print dialog box that appears (inthe Route incoming faxes to this printer field). ClickOK.


11. Save the information to your SBS network notebook folder on the

completion page (click the here hyperlink) and click Finish. You have now completed the Fax Configuration Wizard, the greatest improvement to faxing in the SBS 2003 time frame. And that, my friends, means your faxing capability is now functional for sending faxes (you will need to turn on the receiving fax capability when you right-click Sportster 56k Data Fax PnP modem beneath the Fax (Local) object under Standard Management in the Server Management console (drill down further into Devices and Providers, Devices).


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