November 4, 2009

Blackberry wants to talk SMB with you!

Folks – we’re teaming with BlackBerry on an interesting SMB webinar next week!

Discover BlackBerry® Professional Software Designed for Small and Medium Businesses

Date: Tuesday, November 10, 2009

Time: 11:00 AM EDT

Join us for a in-depth look at  BlackBerry Professional Software.

BlackBerry Professional Software is priced for small and medium-sized businesses and designed to be easy to set up and manage. In this webcast we’ll give an overview of the top reasons your clients will want BlackBerry Professional Software.  Join us and leverage demos, best practices, technical and sales tips.

Sign up here: http://webcast.streamlogics.com/audience/index.asp?eventid=43235414

blackberrySteve Chapman hosting the BlackBerry lounge at the IT Expo Alaska show!

November 2, 2009

Six months out – we’re open for business for SMB Nation Spring!

Folks – it’s exactly six months until the SMB Nation Spring show and we are open for business!

I can tell you this – we’ve never been so well organized and ahead of the game for this, the 5th annual spring conference. I have a couple of updates for you. First – the show has rededicated itself to being your primary technical resource. We are delighted that Andy Goodman and Dana Epp have joined us to assist in selecting technical content. Second, the team of David Schafran and Robert Coiffi have already selected the first several speeches listed here:

Selling IT Services; How not to suck at it! (Stuart)
Breaking through Business Plateaus! (Gary P)
Confessions of a Successful Partner: Guerrilla Marketing Strategies (Robert C)
How to choose a partner (Master MSP / RMM) (David S)
Presentation on The Top 7 Referral Systems of 2009 (Todd C)
Setting up business systems (George S.)

So what are your next steps?

Save the date: April 30-May 2, 2010

Study the show site: www.smbnation.com

Make note that your admission fee includes hotel accommodations. This is mandatory and we feel really good about it. The idea is that you’ll participate in SMB Nation Spring during the day and night! Who can resist a couple of nights in wonderful East Brunswick NJ.

cheers…harrybbbb

November 2, 2009

Reader mail – I love hearing from readers! ISA and SBS 2008

Today is Monday and it is the administrative day at work – sales meetings, operations meetings, accounting meetings, etc. So to break up the day, I did two things. First – I started streaming some public radio music so I could rock on. Second – I answered a reader’s e-mail regarding ISA and Small Business Server 2008 (SBS).

The reader wrote:

Hi Harry,

Do you have any idea why Microsoft removed ISA from SBS Premium?  I guess I was the minority but I ONLY sold SBS 2003 Premium because of ISA and loved it.  I did not have 1 installation hacked or any serious incidents and I attribute it to ISA.  Do they have any plans to reincorporate it or it’s newer version into SBS 2008?

Do you happen to have the Product Manager’s name and e-mail address for SBS 2008?  I’d like to give them my 2 cents worth!

Thanks in advance for your time….Vince

And I answered:

Hi Vince and thank you so much for the e-mail. I greatly appreciate it.

The short story on the ISA matter is that Microsoft really turned that over to 3rd parties – and I support that. To be honest – a firewall on the edge such as Cisco, Untangle, SonicWall, etc. is much better than a dual-NIC scenario from the legacy SBS world. :)

If you’d like to communicate with Microsoft about this – and I encourage you to – your community manager is Kevin Beares at kbeares@microsoft.com and tell him Harryb sent ya!

cheers…harrybbbb

October 30, 2009

Sources report “End of Life” for MSFT Office Accounting

Sources close to the top have reported Microsoft has “end of lifed” the Office Accounting (OA) product aimed at the small business customer effective november 16, 2009. It is also closing its Microsoft Professional Accounting Network (MPAN) community program. I fondly remember OA and MPAN being big players in our 4th annual SMB Nation fall conference at the Microsoft Redmond campus, giving out amazing Eddie Bauer jackets (like $200 each) and holding an MPAN conference right before our event in order to “leverage up” the SMB channel partner community. For that, I am saddened.

Here is what was shared with me minutes ago:

Dear valued MPAN member:

 

We are writing to let you know that Microsoft® Office Accounting will no longer be distributed by Microsoft after November 16, 2009. As such, MPAN membership will also be closed to new members effective November 16, 2009 and the complimentary download of Office Accounting Professional 2009 and the Office Accounting Customization will be discontinued November 16, 2009. Some existing MPAN benefits, such as online on demand training, will remain.

 

We would like to thank the many dedicated users and partners who have been enthusiastic supporters of Microsoft Office Accounting and MPAN over the years.

 

As a registered Office Accounting user, you may continue to use Office Accounting after November 16, 2009 and Microsoft will continue to offer product support for Office Accounting in accordance with the terms of the support policy. Your current MPAN membership entitles you to unlimited phone support through January 15, 2011.

 

To learn more about other Microsoft offerings that can be useful to your business, please visit the following:

-   Microsoft’s Small Business site is a great resource for small businesses.

-   Microsoft Office is a great tool for small businesses, especially when used with our easy-to-use templates.

-   Microsoft Dynamics products offer adaptable business management solutions, and we invite you to visit the Microsoft Dynamics Community Web site, which offers role-based content, including a Finance sub-community, product forums and networking functionality.

 

Please refer to MPAN FAQs for more information on MPAN benefits going forward.

 

If you have further questions about Office Accounting changes, including changes to add-on services, additional information can be found on the Office Accounting FAQ page.

 

Again, we thank you for your support of MPAN and Office Accounting.

 

MPAN US Team

 

October 29, 2009

Reporting Live from IT Expo Alaska – GPS funding and more

Sharon Peterson is a long-time MSFT friend who called me over the summer with a wild idea. The idea was to get WILD ABOUT ANCHORAGE and attend Steve Gonzalez’s IT Expo Alaska. Steve is a man after my own heart – trying to advance the technology level of Alaska. Something you might not have known is that I grew up in Alaska (lived in Anchorage for 20-years as a kid). I have intimate knowledge about the wealthy Alaskan economy, based on tremendous natural resource reserves such as oil, gas and minerals.

WATCH MY VIDEO INTERVIEW WITH SHARON AND STEVE HERE!

Alaska is surprisingly technically advanced using its oil wealth to invest in the latest and greatest technology. Alaska’s journey is analogous to the way that El Salvador was rebuilt after its civil war. In this case, El Salvador went straight to wireless telephones as it built out its telcom infrastructure. Alaska has made similar generational leap frogs and I plan to visit my home state much more often, scoping out techie bits where I can find ‘em!

Robert McDowell and Harrybbbb

Robert McDowell and Harrybbbb

It was an honor and a pleasure to be on the same speaker roster as the infamous Robert McDowell from Microsoft at the IT Expo Alaska event. McDowell is Microsoft’s global ambassador.

At IT Expo Alaska – there was legitimate news. Governor Sean Parnell announced the Governor’s Performance Scholarship (GPS) wherein Alaska high school students with excellent grade point averages (GPAs) will have all or part of their college tuition paid. For example, a student with a GPA at 3.5 or higher will have 100% of her college tuition paid for by the State of Alaska. This is akin to how many students from the Middle East attend US universities. WOW! Learn more about GPS here: http://www.gov.state.ak.us/archive.php?id=5095&type=1

Some loyal SBSers and SMB Nation friends where in the house at IT Expo Alaska including Cisco, Microsoft and Blackberry.

IT Alaska Show Floor

On the IT Expo Alaska show floor

Cisco in the house in the brand new Dena’ia Civic Center, venue for the IT Expo Alaska!

October 29, 2009

Reporting live fron Anchorage Alaska and the IT Expo

Local boy made good and returns home to talk technology. That’s my story. I grew up in Anchorage, Alaska and enjoyed a childhood of fishing and skiing in a state flush with oil wealth. I moved to Seattle 20+ years ago to chart a new course and started teaching computers at a local Seattle university and working for Microsoft as a “perma-temp” on the Microsoft Excel 3.0 product when it was locked in battle with Lotus 123.

Fast forward and I have arrived in Anchorage a few hours ago to give a keynote speech at the IT Expo Alaska event tomorrow. I’ll be joined by the Governor of Alaska and Microsoft’s Robert McDowell – it’s an honor to say the least. I will report during the day so you can track this event. Believe it or not – with its oil wealth – Alaska is surprisingly technical!

BTW – a funny one for you. My mom has traveled to Anchorage for this event and to visit friends. She was watching KTUU (NBC, Channel 2) late last night in Anchorage and there was a news article on IT Expo Alaska. She looked up, saw my name and the SMB Nation brand and couldn’t believe it. During the day today, she received several calls from Anchoragites asking if that was her son, is she in Anchorage, etc. It’s good to be back home in a small town!

Here are the details on the IT Expo event: http://www.itexpoalaska.com/

IT Expo 2009
Thursday October 29, 2009
Anchorage’s Dena’Ina Convention Center.

Presented by: GCI Communications and Sponsored by: Microsoft, Cisco, Right Systems, Applied Microsystems and Tekmate.

IT Expo Alaska is Alaska’s premier annual information technology trade show. Produced by Gonzalez Marketing LLC, IT Expo Alaska provides educational and networking opportunities for IT decision makers and IT professionals.

Gain knowledge, interact with experts, see systems in action, and make direct contact with service and product suppliers at IT Expo Alaska.

Morning sessions- 7:30am – 1:00pm
Morning session launches with a welcome by Governor Sean Parnell and a keynote address at 8:00am by Robert McDowell, Senior Vice President of Information Worker Business Value at Microsoft. Nine additional presentations are scheduled on four stages by GCS IT/VMware, GCI/Agito Networks, Cisco Systems/B2 Networks, and Microsoft/Statera.

Our noon luncheon, hosted by Cisco Systems, features a presentation by Cisco Operations Director Jeff Sharritts.

Afternoon sessions- 1:00pm to 5:00pm
Afternoon session will focus on security, storage, software and technology geared to small to medium size organizations and include presentations by GCI/Blackberry, Applied Microsystems, TekMate, Right Systems, Leverage, CompuCom, Neudesic, Intel, Sockeye Business Solutions and ACS.

Our closing feature presentation is “Geekonomics” by SMB Nation president Harry Brelsford.Attendance is limited to CEO/CIO/CFO level decision makers, IT systems administrators, IT professionals, AITP members, and staff and guests of sponsors.

Register to attend today…

For more information, please contact
Gonzalez Marketing at 907-562-8640.

Steve Gonzalez
Gonzalez Marketing
4450 Cordova Street, Suite 110
Anchorage, AK 99503
steveg@gonzalezmarketing.com
ph: (907) 562-8640
fax: (907) 562-8641

 

October 28, 2009

OK – Carl and Jennifer and Steve and Win7 in NYC

Lately I’ve been profiling eMazzanti a lot. There is a good reason for that. Jennifer and Carl have been in the NEWZ! This firm and it founders are big on PR outreach and there is a lesson learned for us all. And here the story is indeed big as Jennifer and Carl participated in the official Win7 launch in Manhattan!

So it might be a short while before I report newz from eMazzanti but rest assured that they are working hard and more newz is coming!

 

eMazzanti Technologies and Customers Take Center-Stage at NYC Microsoft Windows 7 Launch Event

eMazzanti Technologies and three of its premier small business customers enjoy an exclusive Windows 7 launch engagement in NYC with Microsoft CEO Steve Ballmer

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Hoboken, NJ (PRWEB) October 27, 2009 — When Microsoft launches a new operating system, the world watches and takes note. eMazzanti Technologies and three of its premier small business customers – GameWear, Flowers & O’Brien, Dewey Pegno and Kramarsky – had the spotlight on them as well. They were honored with an exclusive invitation to participate in the international launch event for Windows 7 held in New York City, October 22. The event was hosted by Microsoft CEO Steve Ballmer.

News Image

“Because of our long-standing, vibrant relationship with Microsoft and our early adoption of the new Windows 7 operating system, we got the nod to be showcased in the launch event, ” noted Carl Mazzanti, chief operating officer, eMazzanti Technologies. “We and a select group of our customers were able to relate reality-based experiences about Windows 7 for the press and attendees. This was quite an honor.”

The New York City Windows 7 event began with a private, pre-launch dinner with Rich Reynolds, general manager, Microsoft Windows Commercial Marketing on October 21st.

On October 22, launch day, eMazzanti and its customers met with a number of national and international media and industry analyst influentials that included outlets such as ZDNet, Endpoint Technologies, Laptop Magazine, IDG, The Wall Street Journal, and two Russian-based publications–Echo of Moscow and Mobile Computers–which had been specifically invited to the event by Microsoft. eMazzanti and customers were able to add their first-hand experiences with the new operating system to the information Microsoft shared with the media contacts, a vital perspective that adds credibility to Microsoft launch efforts. eMazzanti and its customers were also invited to the Ballmer keynote and were featured in the VIP section.

“You can’t help but be impressed with Microsoft when they create such an incredible product like Windows 7 and you get to be a major participant in the initial launch event,” said Frank Cerullo, GameWear, Inc., chief executive officer. “Windows 7 literally sped up our business computing by 30 percent and for us the new operating system is a home run.”

In addition to participating in the national launch of the Windows 7 operating system, eMazzanti and its featured customers–GameWear, Flowers & O’Brien, Dewey Pegno and Kramarsky–were also featured in written case studies produced by Microsoft and one of its case study developers, Morse & Associates. The Windows 7 case studies are being used in a number of other Microsoft PR and marketing materials as well.

About GameWear, Inc.:
GameWear, Inc., located in Hoboken, New Jersey, markets unique, team-branded sports apparel to sports stadiums, team club stores and various retailers in the United States, Canada, Mexico and Japan.

About Flowers & O’Brien:
Flowers and O’Brien Law is boutique law firm located in Hoboken, N.J., with a thriving international real estate and general corporate practice.

About Dewey Pegno and Kramarsky:
Dewey Pegno & Kramarsky LLP is a leading litigation firm in New York City, representing clients in complex civil litigation and arbitration, including trials, appeals and governmental investigations.

About eMazzanti Technologies:
eMazzanti Technologies works with businesses to provide strategies for growth through the use of intelligent technology tools. From business process analysis to network design, security planning to preventative maintenance, the firm’s services all aim to reduce costs, mitigate risk and drive revenue for its clients. eMazzanti also offers an extensive portfolio of network products from the leading technology manufacturers. The best advocates for eMazzanti Technologies are its clients. The firm services businesses throughout the New York Metropolitan area and in three countries worldwide ranging from home office environments to multinational corporations with mission-critical needs. These organizations rely on eMazzanti as their technology management partner. As clients grow and needs change, eMazzanti’s flexible, scalable customer engagement model adapts to meet the aspirations of each business. eMazzanti forms long-term relationships with clients that value stability and reliability in their IT partners. An innovative and comprehensive approach to technology services has earned eMazzanti the trust of a rapidly growing client base and recognition by many of the industry’s foremost publications. For more information or to download a free copy of the complete case study, please visit emazzanti.net.

###

October 28, 2009

New LinkedIn book – catch the wave on connecting up!

As many of you know by now – I am a huge fan of LinkedIn and have a unique relationship with said Mountain View-based firm. My current stump speech concerns LinkedIn as a business development tool and I’ve had the pleasure recently of teaming with Todd Colbeck on a LinkedIn webinar.
So I was thrilled when , crossing the wires today, a new LinkedIn book was released. The details are here

Social Media Strategist and Speaker Releases Innovative LinkedIn Book

With more than 50 million members worldwide, LinkedIn has become a necessity for professionals of all ages and backgrounds to display their profiles to both prospective employers in order to find quality new jobs as well as to potential business partners and customers. Social networking and consulting expert Neal Schaffer has written a captivating, informative book on the best ways to utilize this unique social media tool in “Windmill Networking: Understanding, Leveraging and Maximizing LinkedIn.”

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Newport Beach, CA (PRWEB) October 27, 2009 — Social networking expert and popular social media blogger Neal Schaffer has introduced a highly anticipated book about how to benefit from the LinkedIn phenomenon titled “Windmill Networking: Understanding, Leveraging and Maximizing LinkedIn.”

 

Windmill Networking:  Maximizing LinkedIn
Windmill Networking: Maximizing LinkedIn

LinkedIn, with its 50 million members, is arguably the most popular and unique professional social networking site worldwide. With the ability to create profiles, post resumes, develop relationships and network with new connections, find jobs, solve business problems through a Q&A forum, and join communities of like-minded professionals through LinkedIn Groups, LinkedIn is now a must for any working professional or business.

That said, while a plethora of written materials exist on career management and how to best write a resume or cover letter, the information available on how to best utilize the popular LinkedIn social profile site is startling insufficient. Schaffer has filled this void with an insightful, yet easy-to-use book for maximizing the effectiveness of this online tool to increase a person’s chance of landing a desired job as well as to better understanding the benefits of social networking online for both professional and business uses.

“The benefits of LinkedIn for professionals and businesses are just tremendous,” Schaffer said: “I wanted to provide not only a comprehensive and up-to-date book on the plethora of LinkedIn features, but I also wanted to get people to understand it within the context of the Social Web, as only by doing so can you truly maximize your presence on the site. I created the concept of Windmill Networking and teach it in this book in order to achieve this objective.”

The idea of Windmill Networking stemmed from his successful blog Windmill Networking and shows how to best use all aspects of LinkedIn. The concept is applicable to both professionals and their career management, as well as to sales and business development executives and small business owners looking to optimize their social media marketing.

Schaffer said: “Understanding the mechanics of LinkedIn without understanding social media and social networking only enables you to gain a fraction of the potential value that LinkedIn has to offer.”

After reading the LinkedIn book, professionals will learn about:

  • Fundamental social networking concepts and how to apply them to LinkedIn
  • How to create and confirm your objective for using LinkedIn as well as how to develop and implement your personal “LinkedIn Brand”
  • Windmill Networking and how it can enrich your social media presence for long-term success
  • Engaging with others on LinkedIn through Windmill Networking and expanding your network globally
  • Leveraging & maximizing your LinkedIn presence through thoroughly utilizing Applications, Groups & Answers
  • Finding the best company and most fulfilling job on LinkedIn

What gives Schaffer his unique perspective is his combination of learning all of these from his personal experience while he was unemployed searching for his next career as well as his almost two decades of successful high technology sales experience overseas in Asia. “To me being unemployed and selling is the same thing: Same sale, different product. LinkedIn allows those in transition as well as businesses to advertise on a global scale and be found for free. Isn’t that an extremely powerful thing for any professional or company to embrace?” Schaffer asks.He clearly found his calling, as now he is one of the nation’s preeminent bloggers, consultants and speakers on the topic of modern networking strategies.

“After building my career in Asia, I returned to my native Southern California with almost a zero local network. I embraced LinkedIn and social networking when I was unemployed to supplement my lack of local network and quickly understood first hand the power of building up virtual networks that would become my present Trusted Network of Advisors,” Schaffer said. “I really wanted to pass this advice along to other people, because in a networking society, the bigger, better, and more connected our networks are, the more value our networks have to offer for everyone. Writing a book allows me to network with more people in a more detailed way than I could have ever imagined. I hope the readers of this book feel like they are having a conversation with me when they read this book, as that was my intention for writing it.”

The social media strategist concluded: “LinkedIn is the default yellow pages for businesses and business professionals. LinkedIn is also free career insurance you can never have enough of. Buy into it.”

About the Author
Neal Schaffer is an internationally recognized social networking guru helping companies and individuals embrace social media for personal and business applications. His experience in creating the Windmill Networking blog – a social networking world that has become so vast in one year that it constitutes one of the widest read LinkedIn blogs world-wide – resulted in his first book, “Windmill Networking: Understanding, Leveraging & Maximizing LinkedIn.” Schaffer is a highly sought-after speaker and consultant noted for his energetic and passionate presentations. His development of Windmill Networking and the LinkedIn potential parallels nearly two decades of success in sales and business development in the technology sector, concentrating on the Asia-Pacific region. He is the former Director of Sales, Asia Pacific East for Datapath, and Regional Vice President of Asia Pacific Sales for Espial. A graduate of Amherst College, Schaffer has a BA in Asian Studies and is fluent in Japanese and Mandarin Chinese. For more information, visit http://windmillnetworking.com

Contact
Neal Schaffer
(949) 378-2360
nealschaffer (at) gmail (dot) com

October 26, 2009

SMB telephony player Aastra ships touch screen

My friends at Aastra have done it again. You and I best know Aastra for providing high-end telephones with the Microsoft Response Point product. But Aastra is a much bigger story than that and is a bona fide leader in the telephony space. Today is has announced a new touch-screen telephone set – I provide the details here.

cheers…harrybbbbb

Aastra Unveils High End Touch Screen Phone

Best-in-Class Aastra 6739i with Color Touch Screen and High Definition Sound

BroadSoft Connections
Booth #20

SCOTTSDALE, Ariz.–(BUSINESS WIRE)–Aastra, a leading company at the forefront of the enterprise communication market, resets the standard for premium IP phones with the launch of the Aastra 6739i, its most advanced desk phone to date. The company unveiled the new color touch screen phone today to hundreds of telecom resellers and service providers at the BroadSoft Connections executive conference.

In an increasingly competitive business climate, executives need access to the highest quality communication technology available to facilitate personal communications and collaboration. The feature-packed Aastra 6739i is a market-leading touch screen business desk phone, delivering high quality enterprise communications with advanced features, such as Bluetooth and dual Gigabit Ethernet.

The Aastra 6739i offers an exceptional user experience with its large, high quality color touch screen combined with an intuitive interface and navigation menus. For unrivalled voice clarity, the Aastra 6739i brings high definition sound with Aastra Hi-Q™ audio technology combined with full wideband handset and speakerphone hardware.

Extending Aastra’s commitment to interoperability, the 6739i is part of Aastra’s 67xi SIP desk phone series. These are designed to integrate and deploy easily with Aastra’s own IP systems as well as all leading SIP compatible IP call managers, making them appeal to a wide range of SMB and enterprise customers.

“Business communications needs have evolved, and executives are demanding the best features and usability without having to make a huge up-front investment. The Aastra 6739i offers high definition audio quality and a full range of functions to a market that is continuing to demand best-in-class technology at a competitive price,” said Simon Beebe, Vice President of Product Management, responsible for SIP phones at Aastra.

The Aastra 6739i features:

  • Large 5.7inch full VGA (640×480) color touch screen display
  • Intuitive graphical user interface and navigation menus
  • Integrated Gigabit Ethernet ports
  • Bluetooth headset support
  • USB port and expansion modules support
  • Aastra Hi-Q™ audio technology
  • Full wideband frequency response hardware: handset, headset port and speakerphone
  • Additional headset connection options: modular RJ jack, built-in EHS/DHSG port
  • Up to nine lines call appearances with multi-proxy support
  • Up to 55 programmable softkeys
  • XML support for productivity-enhancing applications

The Aastra 6739i can be pre-ordered now for shipping before year end. For more information on this new product please contact sales@aastrausa.com or visit Aastra in Booth #20 at BroadSoft Connections for a demonstration.

About Aastra USA

Aastra USA Inc. is the US business unit of Aastra Technologies Limited, a company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses. Aastra’s operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries. Aastra USA is entirely dedicated to enterprise communications and offers IP telephony and Unified Communications solutions individually tailored to satisfy its customers’ requirements. These range from feature-rich call managers for small and medium businesses and highly scalable ones for large enterprises, integrated mobility, call center solutions to a wide selection of terminals. With a strong focus on open standards, Aastra USA enables enterprises to communicate and collaborate more efficiently. For additional information on Aastra, visit our website at http://www.aastrausa.com.

Contacts

Aastra
Robyn Thompson, +1-469-365-3249
pr@aastrausa.com

October 26, 2009

From the world of telephony and VoIP: Telephonation 2.0

Many readers know that we’re on a journey here at SMB Nation to reach out and extend our conversations to include VoIP.

So let me introduce our “sister site” Telephonation (www.telephonation.com) where we have a robust SMB VoIP conversation occurring daily. In fact – you’d be pleased to know that the web traffic at Telephonation now exceeds the core traffic at SMB Nation. Led by many Cisco, Fonality, and Response Point fans, the Telephonation site is all about supporting what I call (A) to (B). That is, SMB data networking consultants (read SBSers) who want to embrace VoIP-related sales and services into their consulting practices. Please join me NOW at the Telephonation site and post away – it’s fast and furious – so hold on!

BTW – we have just updated the back-end software at this site and Telephonation also has a new logo, look and feel (logo below).

Join us at Telephonation!

Join us at Telephonation!