When I wrote my Response Point Primer book, I was thrilled at the chance to utilize several different Response Point configurations. I got my geek on and pushed the limits. That’s what authors (are supposed to) do. One such system was Syspine and it performed with high honors.
The “missing link” was a softphone. I noticed [...]
Entries Tagged as ‘SMB PC Magazine’
November 11, 2009
Playing Softball with Syspine!
November 10, 2009
Free money from Microsoft!
In economics, there is something called a “free good” that is often delivered by the invisible hand. I personally witnessed this in Alaska growing up when, as an 18-year old, I was handed a permanent fund dividend check exceeding $2,000 USD (oil wealth distribution). Man – that was a fun weekend of fishing and other [...]
November 10, 2009
IT Control Suite bringing a paradigm shift to remote management
Last week I had the opportunity to catch-up with Ted Roller and gang from IT Control Suite and discuss its award winning channel partner offering. Award winning you say? Yes – in addition to “Best of Show – Hardware” at SMB Nation Fall 2009, IT Control Suite has won best of show at the CompTIA [...]
October 26, 2009
SMB telephony player Aastra ships touch screen
My friends at Aastra have done it again. You and I best know Aastra for providing high-end telephones with the Microsoft Response Point product. But Aastra is a much bigger story than that and is a bona fide leader in the telephony space. Today is has announced a new touch-screen telephone set – I provide [...]
October 22, 2009
Pizza at mid-night…err espresso at 8AM: Windows 7 launches!
Remember the pizza’s at mid-night when Windows 95 launched. I know I was standing in line at a CompUSA to be one of the first to buy Win95. Almost 15 years later, today is the launch of Windows 7. No – I did not stand in line at mid-night last night but I was informed [...]
October 22, 2009
Vitamin C: Microsoft officially launches Community Connections
A hallmark of the SMB Nation events is that we attempt to marry “BusinessSpeak” with “GeekSpeak.” It’s a formula that has served us well as we try to elevate our inner-techie into the mini-MBA world. Attendees at the just completed SMB Nation Fall conference were given a sneak peak at something Microsoft has just publicly [...]
October 21, 2009
Arnie and Amy – who woulda thunk it?
So here I sit hosting a LinkedIn webinar and I’m answering e-mails and blogging at the same time. Shame on me but I know many of my LinkedIn listeners are doing exactly the same thing (this inattention is actually the risk of webinars, eh?). My multi-tasking has led me to the following press release just [...]
October 19, 2009
Is CA back in SMB? TBD…
Over the past several weeks, I’ve heard from my old friend CA (Islandia NY). You will recall that a few years back, CA was a gracious host in helping us launch the SMB Nation Spring show(s) and we appreciate that. Time has passed and times have changed. So it was very interesting when CA reached [...]
October 19, 2009
How to use Twitter for Business – SMB style!
Fellow SMB consultants and channel partners all ask the same question – how can I use Twitter for business purposes. Sure cheering for your favorite college football team is fun on the weekend via TWEETS. But where is the “there there” in business with Twitter. I have asked the same questions.After hearing Dan Hollings at [...]
