I am just the message carrier: RP on Costco.om

Lemme know what you think:

Microsoft Response Point Phone System Retails on Costco.com

Response Point small-business phone system from hardware manufacturer Quanta Computer is now available for purchase directly from Costco.com.

Microsoft Resources:
Response Point Web site
Other Resources:
Syspine Web site

REDMOND, Wash. — May 28, 2008 — Microsoft Response Point, an easy-to-use voice over Internet protocol (VoIP) phone system designed uniquely for the needs of small businesses (one to 50 employees), is now available to purchase on Costco.com, a leading global retailer. Costco.com will now offer the award-winning Syspine Digital Operator Phone System from Quanta Computer Inc. featuring Microsoft Response Point phone system software.

 

The Quanta Syspine Digital Operator with Microsoft Response Point is an easy-to-use phone system designed for the unique needs of small businesses. Each phone handset features the Response Point magic blue button for voice-activated dialing.
The Quanta Syspine Digital Operator with Microsoft Response Point is an easy-to-use phone system designed for the unique needs of small businesses. Each phone handset features the Response Point magic blue button for voice-activated dialing.
Click for high-res version.

“A small-business owner does a little of everything — CEO, accountant and IT trouble-shooter — all before lunch,” said Richard Sprague, senior director, Response Point at Microsoft Corp. “Costco.com’s easy online purchase process, combined with Response Point’s easy setup and intuitive magic blue button for voice dialing, gives the small-business owner another easy way to gain a powerful communications tool to help grow his or her business.”

The Syspine Digital Operator Phone System with Response Point features a powerful voice-recognition system that can be linked with a company’s internal phone directory, as well as an individual’s Microsoft Office Outlook address book. Syspine includes a base unit appliance with a four phone-line analog telephone adapter, four desktop phones and Response Point phone system software. Businesses can add up to 50 individual Syspine IP310 business phones to create a complete, integrated small-business phone system with no additional licensing fees.

Syspine has been lauded as product of the year by Internet Telephony magazine and Unified Communications magazine, and received the prestigious Innovator Award from VON Magazine. More information about the Syspine Digital Operator Phone System can be found at http://www.syspine.com.

Trained Response Point technology specialists are available to small businesses interested in some assistance to install their Response Point system. A comprehensive list of specialists, searchable by ZIP code throughout the U.S., is available on the Microsoft Response Point Web site, http://www.microsoft.com/responsepoint.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.

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6 Comments

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6 responses to “I am just the message carrier: RP on Costco.om

  1. Pingback: I'd like a hotdog with the telephone please? - THE OFFICIAL BLOG OF THE SBS "DIVA"

  2. Pingback: SBSC & MSP Buzz » Blog Archive » Response Point at Costco

  3. Pingback: I'd like a hotdog with the telephone please? - MVPs

  4. Jim Maher

    Anyone have a link to the Costco offer?

  5. Harry,

    I love you like a brother for all of the good that you have done for Small Business IT Consultants like me. You have become the focal point for us and I appreciate it more than you know. However, your endorsement of Costco selling Response Point is WRONG, WRONG, WRONG. It is so wrong that I don’t even know where to start. Then, I went to http://www.microsoft.com/responsepoint and saw an advertisement right on the facing page for Costco. This button is more prominent than the “Locate a Specialist” button. MUCH MORE PROMINENT!!!! I’m absolutely livid over this.

    I just sold my first RP system today (a D-Link 6 phone system at MSRP — $915 profit margin on the hardware – a 35% margin). I’m charging $425 for the installation and will get more money on a monthly basis for support. YOU AND MICROSOFT HAVE TOTALLY SCREWED THE SBSC!!!!

    Response Point is not easy for a mere beginner to set up!! That is a joke to think that a novice at this will be able to set it up. A phone system is the life blood of any business. It is a very sensitive part of any business’ operation and the business owner is not going to tolerate problems. I am here to tell you that if a RP system does not work the first time, the novice is going to rip the system out immediately and go back to the system they had before and BAD MOUTH RESPONSE POINT BEFORE IT EVEN GETS STARTED. It is an absolute joke to think that the business owner that will buy a system like RP from Costco is going to want to “contact a Response Point Specialist” and pay more money to get the system up and running.

    Microsoft needs to pull its head out into the daylight and see that painting a NASCAR with Microsoft Small Business colors and offering to put our name on the car for $3500 does not constitute support of the SBSC. Microsoft has done absolutely NOTHING to pull RP through distribution. Now to have Costco selling at less than $200 above my cost is a HUGE SLAP IN THE FACE of the SBSC. MS told the SBSC what a great product RP is and how is it going to expand our opportunity in the Small Business market. That is still true, however MS has just made it more difficult. YOU, need to see that supporting this Costco sell out of the SBSC will just engender MS to continue doing these totally thought-less and ridicules marketing strategies.

    Harry please!! Reconsider your position on this. Trust me when I say that the buzz out here is, “What’s next?” Lots of Small Business Specialists are waiting for the MS special with Geek Squad offering $129.00 installation of SBS2008 with a highly discounted price for SBS2008. The pricing for SBS2008 is a totally different subject.

    It is real apparent to lots of SBSCer that MS does not want to support us and thinks that RETAIL is the way to go in the Small Business IT marketplace. This could be the straw that “breaks the camel’s back” and MS is going to begin to see that we are going to think a lot more carefully about our relationship with MS. If MS wants our “loyalty” they are going to have to do a lot better than this – and repair the damage this Costco strategy has caused.

    To be real honest the SBSCer that I am talking to do not like this one bit and are looking into every opportunity to get our clients away from MS (Windows, SBS, and Office). Harry, I’m REAL SERIOUS HERE, MS has done more to DESTROY their relationship with the SBSC with this Costco strategy than anything they could have done.

    I can’t wait to tell the MS people in person at the first PAL meeting in Houston about this, but my concern today is about you and your endorsement of this poorly thought out and totally ridicules Costco Response Point marketing strategy.

  6. Harry,

    I love you like a brother for all of the good that you have done for Small Business IT Consultants like me. You have become the focal point for us and I appreciate it more than you know. However, your endorsement of Costco selling Response Point is WRONG, WRONG, WRONG. It is so wrong that I don’t even know where to start. Then, I went to http://www.microsoft.com/responsepoint and saw an advertisement right on the facing page for Costco. This button is more prominent than the “Locate a Specialist” button. MUCH MORE PROMINENT!!!! I’m absolutely livid over this.

    I just sold my first RP system today (a D-Link 6 phone system at MSRP — $915 profit margin on the hardware – a 35% margin). I’m charging $425 for the installation and will get more money on a monthly basis for support. YOU AND MICROSOFT HAVE TOTALLY SCREWED THE SBSC!!!!

    Response Point is not easy for a mere beginner to set up!! That is a joke to think that a novice at this will be able to set it up. A phone system is the life blood of any business. It is a very sensitive part of any business’ operation and the business owner is not going to tolerate problems. I am here to tell you that if a RP system does not work the first time, the novice is going to rip the system out immediately and go back to the system they had before and BAD MOUTH RESPONSE POINT BEFORE IT EVEN GETS STARTED. It is an absolute joke to think that the business owner that will buy a system like RP from Costco is going to want to “contact a Response Point Specialist” and pay more money to get the system up and running.

    Microsoft needs to pull its head out into the daylight and see that painting a NASCAR with Microsoft Small Business colors and offering to put our name on the car for $3500 does not constitute support of the SBSC. Microsoft has done absolutely NOTHING to pull RP through distribution. Now to have Costco selling at less than $200 above my cost is a HUGE SLAP IN THE FACE of the SBSC. MS told the SBSC what a great product RP is and how is it going to expand our opportunity in the Small Business market. That is still true, however MS has just made it more difficult. YOU, need to see that supporting this Costco sell out of the SBSC will just engender MS to continue doing these totally thought-less and ridicules marketing strategies.

    Harry please!! Reconsider your position on this. Trust me when I say that the buzz out here is, “What’s next?” Lots of Small Business Specialists are waiting for the MS special with Geek Squad offering $129.00 installation of SBS25008 with a highly discounted price for SBS2008. The pricing for SBS2008 is a totally different subject.

    It is real apparent to lots of SBSCer that MS does not want to support us and thinks that RETAIL is the way to go in the Small Business IT marketplace. This could be the straw that “breaks the camel’s back” and MS is going to begin to see that we are going to think a lot more carefully about our relationship with MS. If MS wants our “loyalty” they are going to have to do a lot better than this – and repair the damage this Costco strategy has caused.

    To be real honest the SBSCer that I am talking to do not like this one bit and are looking into every opportunity to get our clients away from MS (Windows, SBS, and Office). Harry, I’m REAL SERIOUS HERE, MS has done more to DESTROY their relationship with the SBSC with this Costco strategy than anything they could have done.

    I can’t wait to tell the MS people in person at the first PAL meeting in Houston about this, but my concern today is about you and your endorsement of this poorly thought out and totally ridicules Costco Response Point marketing strategy.

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